Privacy Policy
This policy explains what data the mobile game Awakened Rift (the “game”) collects, why, who processes it and how you can control or delete it. The game is developed and published by ForgeGames FZE (“we”, “us”). Contact: support@awakenedrift.com.
In short
- No registration: the game creates an anonymous player account — no name, e-mail or phone number is needed.
- We store your game progress on our game servers so it is not lost.
- Location is used only if you allow it, once, to place your HQ; never in the background.
- No advertising, no advertising ID, no analytics or tracking SDKs. We do not sell your data.
- You can delete your account and all game data at any time — in the game or by e-mail (how).
1. What we collect
Your game account
When you first start the game, an anonymous player account is created with Unity Gaming Services. It is identified by a random player ID and a player number shown in the game (Settings). We do not ask for your name, e-mail, phone number or contacts.
Game data
Your progress and what you do in the game: your HQ and its level, your Legion, Generals, gear, Arcana (spells), currencies, tasks, passes, purchases inside the game for game currency, battle results, the nickname you choose and your positions in the ratings. Battles are re-played on our servers to check the results, so the inputs of a battle (for example, which spells you cast and when) are processed too.
Clans
If you join a clan, we store your membership, your role, your contributions to the clan and when you joined and were last active; the clan's members see this in its member list and log. If you create or lead a clan, its name, tag, emblem, description, welcome message, language and city are visible to all players. Please do not put personal information into clan texts. We may change or remove clan names and texts that are offensive or unlawful.
Notifications
If you allow notifications, the game schedules reminders on your phone itself (for example, when something is ready at your HQ or a new Wave of Rifts arrives). Nothing about them is sent to us or to a push service. You can turn them off in the game (Settings → Notifications) or in your phone settings.
Location
The game is played on the map of a real city. To place your HQ you can either choose a city from the list (no location is used) or tap “Find my location”. Only then, and only with your permission, the game reads your device's location once. Your HQ is placed at that point, and the coordinates of your HQ (rounded to about 10 metres), its city and your time zone are stored with your game data so that the map, the Rifts and your mines appear around it. The game never uses location in the background. You can move your HQ to another city in Settings.
Map tiles
The city map is downloaded from our map server (maps.awakenedrift.com). Like any web request, this shows our hosting provider your IP address and which area of the map is requested.
Technical data
When the game talks to our servers, our providers process technical data needed to deliver the service: IP address, device model, operating system version, game version and the time of the request. We do not collect advertising IDs, and the game contains no advertising, analytics or crash-reporting SDKs.
Purchases
If the game offers purchases for real money, payments are processed by Google Play. We receive a confirmation of the purchase (what was bought and when), not your payment card details.
Support
If you write to us, we receive your e-mail address and what you write, and use them to answer you.
2. Why we use it
- To provide the game: create your account, save and load your progress, build the map around your HQ, run battles, ratings, tasks and passes.
- To keep the game fair: check battle results on the server and prevent cheating and abuse.
- To keep the service secure and working, and to fix problems.
- To answer your requests and to delete your data when you ask.
Where the law (for example the EU/UK GDPR) requires a legal basis: we process game data to perform our agreement with you (providing the game you chose to play), location on the basis of your consent (you can refuse or choose a city from the list instead), and anti-cheat and security data on the basis of our legitimate interest in a fair and safe game.
3. Who processes your data
| Provider | What for |
|---|---|
| Unity Technologies (Unity Gaming Services) | Player accounts, game servers, saved progress, ratings. |
| Cloudflare | Hosting of this website and of the city maps. |
| Google (Google Play) | Distribution of the game and payments, if any. |
These providers process data on our behalf and under their own security and privacy terms. Your nickname, player number and rating positions are visible to other players, and in a clan, what is described under “Clans” above. We do not sell or rent your personal data and do not share it for advertising.
Our providers may process data outside your country. Where required, transfers are protected by the safeguards the providers offer, such as standard contractual clauses.
4. How long we keep it
We keep your game data while your account exists. When you delete your account, your game data and your player account are deleted from our game servers — usually within an hour if you delete in the game, and within 30 days of an e-mail request. Copies in our providers' backups and technical logs are removed according to their schedules. Records we must keep by law (for example, records of real-money purchases) may be kept for the period the law requires. If you uninstall the game without deleting your account, your data stays on the server until you ask us to delete it.
5. Your rights and choices
- Delete your account and data — see Delete your account.
- Location — refuse the permission, choose a city from the list instead, or turn location off in your phone settings.
- Nickname — change it in Settings.
- Notifications — turn them off in Settings → Notifications or in your phone settings.
- Clan — leave it at any time; clan leaders can edit or disband their clan.
- Depending on where you live, you may also have the right to access, correct or receive a copy of your data, to object to or restrict its use, and to complain to your data protection authority. Write to support@awakenedrift.com and include your player number (Settings).
6. Children
The game is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child has used the game, write to us and we will delete the account.
7. Security
Data is sent over encrypted connections and stored by our providers with access limited to what is needed to run the game.
8. Changes
We may update this policy, for example when the game gets new features. The date at the top shows the current version; important changes will also be announced in the game.
9. Contact
ForgeGames FZE · support@awakenedrift.com